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Open Letter to the Community RE: New Anthem Blue Cross Contract

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March 30, 2012

I am pleased to announce that Los Robles Hospital and Anthem Blue Cross have agreed on a new contract effective April 1, 2012. If you are an Anthem Blue Cross member, we welcome you back to Los Robles Hospital for all your healthcare needs.

During the past few weeks, while our contract negotiations were underway, we received hundreds of phone calls from Anthem Blue Cross members in our community inquiring about their insurance coverage. We were pleased to make every effort to answer your questions and, when possible, allay your fears.

I can tell you however, it was particularly heartwarming to hear your words of support for Los Robles Hospital. You told us how important Los Robles is to you and your family; how much you depend on us for quality healthcare that’s so close to your home; and how you could never have health insurance that didn’t include access to Los Robles Hospital.

While we can empathize how frustrating it is that the business of healthcare could sometimes disrupt care, for our part, it was about protecting our long term availability for you. The silver lining here is that your insistence that this be resolved immediately is also an indication that Los Robles is working on the right things, committed to being the kind of hospital upon which you and your loved ones depend.

I want to thank you for your words of support. We’re glad we’re here to bring you top-notch healthcare....the type of quality healthcare that a community such as ours deserves, including:

  • a Level II Trauma Center
  • a designated STEMI-Receiving Center for heart attacks
  • one of the few nationally Accredited Chest Pain Centers in the country
  • an ER that is EDAP (Emergency Department Accredited for Pediatrics) rated
  • a dedicated Total Joint Program & a da Vinci Robotic Surgical program
  • a Community Comprehensive Cancer program
  • a Cardiac Care program with some of the best outcomes recognized nationally and throughout the state

As your community hospital, we strive to do our best for you and your family every day. For care you can count on. Care you can trust.

Please visit us at losrobleshospital.com and for 24-hour access to speak with a registered nurse, call toll-free 1- 877-888-5746.

Sincerely,

Greg Angle
President & CEO

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