California State Mandate

Effective August 11, 2021, a California state mandate requires visitors to show proof of COVID-19 vaccination OR negative COVID-19 test result within 72 hours before each visit.

The California Department of Public Health allows certain visitors be exempt from the vaccination and testing requirements. Those include:

  • visitors for patient in critical condition, when death may be imminent;
  • parent or guardian visitors of pediatric patients;
  • a support person and doula for a labor and delivery patient; and
  • support persons for a patient with physical, intellectual, developmental disability, or cognitive impairment.

All visitors, however, must comply with all infection control and prevention requirements applicable for indoor visits.

Current visitor policy

Effective August 11, Los Robles Health System will implement the following visitation guidelines to protect visitors, our patients and care team:

  • All patients are allowed to designate one visitor per day during our visiting hours of 10:00 am — 6:00 pm.
  • All visitors will need to enter the facility through the main entrance.
  • All visitors must be 18 years or older.
  • Visitors will still be limited in the Emergency Department to exceptions only.
  • Visiting hours may be extended for the following patient populations:
    • Women's Services (L&D, Mother Baby): 1 visitor per patient.
    • Children's Services (NICU and Peds): 2 visitors per patient.
    • End of life.
    • Patient with special needs.
  • Surgical patient's visitor will be allowed to visit pre-op and 2 hours post-op (during or outside the 10:00am-6:00pm window).
  • No visitors for COVID-19 positive patients or patients under investigation for COVID-19.
  • Visitors will be asked to stay in patient rooms during the duration of their visit.
  • Clergy are allowed to visit by patient request only.
  • Exceptions may be made for extenuating circumstances.

Hospital entrance screening

Hospital staff will continue to pre-screen all visitors and ask that each visitor follow the guidelines listed below:

  • All visitors will be screened for signs and symptoms of COVID-19. Symptomatic individuals will not be allowed to visit with patients.
  • All visitors must wear masks covering their nose and mouth at all times while in the hospital and in patient rooms. Visitors not wearing a mask will be asked to leave.
  • All visitors must apply alcohol based hand sanitizer upon entry and exit to the hospital and the patient's room.
  • Visitors are allowed only one entry and exit to the hospital per day.

Failure to abide by these safety guidelines may result in loss of visiting privileges. Thank you for your help in keeping our environment safe for all patients, visitors and healthcare staff. We appreciate your cooperation and understanding.

Testing information

The health and safety of our patients is our top priority, and our hospital continues to be a safe place to receive care. Multiple patients have asked or requested information on what to do if they are sick, or have COVID-19 concerns.

  • If you are having a medical emergency, call 911 or proceed to our Emergency Department.
  • If you are presenting with potential COVID-19 symptoms, please contact your physician for instruction on medical care and potential testing.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.