Los Robles Health System announced today that it has been recognized as a 2025 Patient Safety Excellence Award™ recipient by Healthgrades, the #1 site Americans use when searching for a doctor or hospital. This achievement reflects Los Robles Health System’s clear commitment to safe, patient-centered care and puts the organization in the top five percent of hospitals nationwide for patient safety for a third year in a row.
In addition to this recognition for patient safety, Los Robles Health System was recently named one of America’s 250 Best Hospitals for overall clinical care and the recipient of numerous accolades based on its exceptional performance in key service areas, including cardiac care, orthopedics, surgical care, critical care and much more. These achievements further underscore the organization’s commitment to delivering compassionate, individualized care at every step of the patient journey.
“We are pleased to be recognized by Healthgrades for our commitment to patient safety,” stated Phil Buttell, CEO of Los Robles Health System. “It truly is a team effort, and I am so proud of our team’s dedication to our patients and community — it makes all of the difference!”
Los Robles Health System’s achievements are based solely on what matters most: patient outcomes. To determine the top-performing hospitals for patient safety, Healthgrades evaluated risk-adjusted complication and mortality rates for approximately 4,500 hospitals nationwide. Healthgrades’ analysis revealed significant performance gaps between the nation’s highest- and lowest-achieving facilities, making it increasingly important for consumers to seek care at a hospital with top safety ratings. From 2021-2023, 173,280 preventable safety events occurred among Medicare patients in U.S. hospitals, with four patient safety indicators accounting for nearly 76 percent of these incidents.* The annual study found that patients treated in hospitals that received the 2025 Patient Safety Excellence Award have a significantly lower chance of experiencing one of the four leading safety indicators than patients treated at non-recipient hospitals:
- In-hospital falls resulting in fracture (54 percent less likely)
- Collapsed lung due to a procedure or surgery in or around the chest (approximately 55 percent less likely)
- Pressure sores or bed sores acquired in the hospital (approximately 69 percent less likely)
- Catheter-related bloodstream infections acquired in the hospital (72 percent less likely)
“As a 2025 Patient Safety Excellence Award recipient, Los Robles Health System’s consistently puts the well-being of their patients and staff at the forefront, setting a high standard for patient safety nationwide,” said Debra Gradick, MD FACEP, senior physician consultant at Healthgrades. “We commend Los Robles Health System for providing consistently exceptional care while preventing serious injuries, giving patients their best chance of a seamless recovery.”
Where you’re treated matters, which is why Healthgrades is committed to providing the most scientifically accurate information about doctors and hospitals–with data insights not available anywhere else. Consumers can visit healthgrades.com for guidance on how to find safe, high-quality care in 2025.
*Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award methodology which is based primarily on AHRQ technical specifications (Version 2024.0.1) to MedPAR data from approximately 4,500 hospitals for years 2021 through 2023 and represent three-year estimates for Medicare patients only. Click here to view the complete 2025 Patient Safety Excellence Awards Methodology.