May 10, 2022
Thousand Oaks, CA – Los Robles Health System has done it again for the eighth time in a row. Los Robles has received an “A” Leapfrog Hospital Safety Grade for spring 2022. This national distinction recognizes Los Robles Health System’s achievements in protecting patients from harm and error in the hospital. The hospital is the only facility in Ventura county to achieve this recognition eight times in a row.
“Our dedicated physicians, nurses and colleagues who provide our patients with exceptional care each and every day made this eighth win a reality,” says Natalie Mussi, CEO, Los Robles Health System. “Despite entering the third year of a global pandemic we continue to put our patient’s safety first and continue to expand our programs, services and facilities for the community we serve.”
The main hospital campus of Los Robles Health System, is in the midst of a major $120 million expansion. Two new state-of-the-art operating suites including a Hybrid OR and an Open Heart OR opened this month. A Level II Trauma Center, Los Robles upgraded their heliport to accommodate Ventura County and Los Angeles County’s Firehawk Helicopters late last year. Less than a year earlier, the hospital completed a major upgrade of the Radiology Department—which tripled in size and now includes state-of-the-art imaging equipment. The Emergency Department is also upgrading and will more than double in square footage in 2023. The hospital also boasts a redesigned lobby and refreshed floors throughout the facility.
The Leapfrog Group, an independent national watchdog organization, assigns an “A,” “B,” “C,” “D,” or “F” grade to general hospitals across the country based on over thirty national performance measures reflecting errors, injuries, accidents and infections, as well as systems hospitals have in place to prevent harm.
The Leapfrog Hospital Safety Grade is the only hospital ratings program based exclusively on hospital prevention of medical errors and harms to patients. The grading system is peer-reviewed, fully transparent and free to the public. Grades are updated twice annually, in the fall and spring.
“The dedication of our team to the community is simply incredible,” says Chief Medical Officer, Dr. Gabriella Sherman. “To receive an ‘A’ eight times in row is a testament to our exceptional healthcare team. It recognizes that our busy acute care hospital is still able to achieve the highest-ranking in-patient care and safety by developing highly focused harm reduction protocols.”
“Eight straight A’s in a row is a tremendous achievement, of which this community should be extremely proud,” said Leah Binder, president and CEO of The Leapfrog Group. “The leadership and workforce of Los Robles deserve to be commended for this excellence in patient safety despite the continued challenges to our health care system.”
See Los Robles Health System’s full grade details and access patient tips for staying safe in the hospital.